1. Introduction

KasaOps ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at kasaops.com and use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

Sign up for our waitlist (name, email address, community name, community size)
Create an account on our platform
Contact us via email or other channels
Use our property management services

Automatically Collected Information

When you visit our website, we may automatically collect certain information including your IP address, browser type, operating system, referring URLs, and usage data through cookies and similar technologies.

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process and manage waitlist registrations
Send you updates, newsletters, and marketing communications (with your consent)
Respond to your inquiries and provide customer support
Monitor and analyze usage trends to improve user experience
Ensure the security and integrity of our platform
Comply with legal obligations

4. Third-Party Services

We use the following third-party services that may process your data:

Google Cloud Platform: Our infrastructure provider for hosting, data storage (Firestore), and computing services. Data is stored in the United States.
Stripe: Our payment processor for handling subscription payments. Stripe is PCI-DSS compliant and handles all payment card processing. KasaOps does not store your credit card numbers. Stripe's privacy policy governs their use of your payment information.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Waitlist data is retained until you request its removal or until we launch and migrate your information to an active account (with your consent).

6. Your Rights

Depending on your jurisdiction, you may have the following rights:

Access: Request a copy of the personal data we hold about you
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your personal data
Portability: Request a copy of your data in a portable format
Opt-out: Unsubscribe from marketing communications at any time

To exercise any of these rights, contact us at contact@kasaops.com.

7. Cookies

We may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.

8. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a revised "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

KasaOps
Email: contact@kasaops.com
Phone: 239-205-3000
Address: 3458 Lakeshore Drive, Tallahassee, FL 32312